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Privacy Policy Effective Date: July 9, 2024

Welcome to Straight From The Heart Home Care Solutions. We value your privacy and are committed to protecting your personal information. This privacy Policy explains how we collect, use, and protect your information when you engage with us through our text messaging services.

Information We Collect-

Personal Information:  

We may collect personal information such as your name, phone number, and any other details you provide when you sign up to receive text messages from us. 

Communication Data:

Information about your interactions with our text messages, including the date and time of messages sent and received, message content, and your responses.

How We Use Your Information

We use the information we collect for the following purposes:

- To send you text messages regarding services and updates.

- To personalize your experience and improve our services.

- To respond to your inquiries and fulfill your requests

- To respond to your inquiries and fulfill your requests

- To comply with legal obligations and protect our rights

Consent by providing your phone number and opting in to receive text messages from us, you

consent to the collection and use of your information as described in this Privacy Policy. You can opt out at any time by following the instructions provided in our messages or contact us directly.

Sharing your information

We do not sell , trade, or otherwise transfer your personal information to outside parties, except as described below:

- Service Providers - We may share your information  with trusted third-party service providers who assist us in operating our text messaging services, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

- Legal Requirements  - We may disclose your information when required by law or to protect our rights, property, or safety.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”.

Data Security

We implement a variety of security measure to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to;

- Opt out of receiving text messages from us at any time

- Access, correct, or delete your personal information

- Withdraw your consent to our processing of your personal information

- To exercise any of these rights, please contact us at contact@straightfromthehearthcs.com

Changes to this Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new privacy policy on our website and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for changes. 

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Straight From The Heart Home Care Solutions

410-205-2999

contact@straightfromthehearthcs.com

Thank you for trusting Straight From The Heart Home Care Solutions with your personal information.